Data Protection

DATA PROTECTION POLICY


The privacy of our clients/users is important to us, so through this document we explain what data we collect from users, how we use it and why, among other indications. Those over 14 years of age may register as users without prior consent from their parents, guardians or legal representatives. Access is not allowed to minors under 14 years of age identified as "legally incapable".

For your information, we will never ask for more information than we will actually need for the services required; We will never share it with third parties, except by legal obligation or prior authorization; and we will never use your data for any other purpose not previously indicated.

As users, you must carefully read this Privacy Policy regularly and whenever you enter your personal data, since this document may be modified so that Vulvarnés can modify any type of information that may appear on the website to comply with regulations or update the policy, and without there being an obligation to notify or inform users of these obligations, publication on the lender's website being sufficient.

Vulvarnés undertakes not to allow any transaction that is illegal, or is considered by the credit card brands or the acquiring bank, which may or has the potential to damage their goodwill or negatively influence them. The following activities are prohibited under the card brands programs: the sale or offer of a product or service that is not in full compliance with all laws applicable to the Buyer, Issuing Bank, Merchant, Cardholder, or cards. Additionally, the following activities are also explicitly prohibited:

“Child pornography, violence/hate and extreme sexual violence”

RESPONSIBLE FOR THE TREATMENT:

Company Name: CAMILA SOTO

Commercial Brand: Vulvarnés

NIE: Z1733200V

Telephone: +34672067169

E-Mail: legal@vulvarnes.com

Web: www.vulvarnes.com

Vulvarnés, as responsible for the website, in accordance with the provisions of Regulation (EU) 2016/679 of April 27, 2016 (GDPR) regarding the protection of natural persons with regard to the processing of personal data and free circulation of these data and other current regulations regarding the protection of personal data, and by Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSICE), informs you that it has implemented the necessary security measures, of a technical and organizational nature, to guarantee and protect the confidentiality, integrity and availability of the data entered.


METHOD OF OBTAINING DATA and DATA WE COLLECT: The data we collect and the way in which we obtain it is as follows:

  • Through the contact form: name, email, telephone
  • Through the newsletter subscription form: name, email
  • Through chat: name, phone

through the data collection form for ecommerce: name, address, email, telephone, bank details or information about a credit or debit card


PURPOSE OF TREATMENT:

Your personal data will only be used for the following purposes, giving your consent for each of the purposes in the corresponding section of the website:

  • Contact form: to respond to queries and/or provide information required by the User;
  • Newsletter subscription form: to send commercial advertising communications by email, SMS, social communities or any other electronic or physical means, if the User has expressly consented;

Through chat: the user can contact Vulvarnés directly to ask any questions they consider necessary. The information generated through the conversation will be processed by Vulvarnés and will be recorded for as long as the contractual relationship with Vulvarnés is maintained.

If you purchase the product through our website we will ask you to provide us with information about yourself, including your name, contact details and credit or debit card information.

Other purposes:

Carry out the commercial, administrative, tax, and accounting procedures that are necessary under current legislation;

Know your opinion and improve the services provided by the website;

Carrying out website usability analysis, through cookies (mentioned in the cookie policy)

Social networks: the corresponding section specifies the use of social networks

The photographs posted on the website are the property of Vulvarnes

You can revoke your consent at any time by sending a letter with the subject "Unsubscribe" to EMAIL.

In accordance with the LSSICE, Vulvarnés does not practice SPAM, therefore, it does not send commercial emails by email that have not been previously requested or authorized by the User. Consequently, in all communications that Vulvarnés will receive, the user has the possibility of canceling their express consent to receive our communications.

We will not process your personal data for any other purpose than those described except for legal obligation or judicial requirement.

You will not be subject to decisions based on automated treatments that produce effects on your data.

LEGITIMATION OF THE TREATMENT

The legal basis for the processing of data is your consent granted at the time of providing your data in the corresponding form to carry out the purposes, at the time of marking the check box.

Failure to provide the requested personal data or not accepting this privacy policy makes it impossible to achieve the purposes described above.

In cases where there is a prior contractual relationship between the parties, the legitimation for the development of the administrative, fiscal, accounting and labor obligations that are necessary under current legislation will be the prior existence of the commercial relationship established between the parties. .

The prospective or commercial offer of products and services is based on the consent requested, without in any case the withdrawal of this consent conditioning the execution of the subscription contract.

DATA CONSERVATION PERIOD:

Your data will be kept for as long as the commercial relationship with us lasts or you exercise your right of cancellation or opposition, or limitation of processing. However, we will retain your data within the periods legally provided for in the applicable provisions.

RECIPIENTS OF ASSIGNMENTS OR TRANSFERS:

Vulvarnés does not carry out any transfer or communication of data either inside or outside the EU. Vulvarnés will only provide information to security forces and bodies under a court order or due to the obligation of a legal norm, without prejudice to being able to block or cancel your account if there may be indications of the commission of a crime by the user. The information provided will only be what Vulvarnés has at that time.

The information that you provide us both through this website and through the application will be hosted on the Vulvarnés servers, contracted by the company Shopify Inc. 151 O'Connor Street, Ground floor, Ottawa, ON K2P 2L8, Canada that provides the web hosting service. The processing of the entity's data is regulated by a data processor contract between the lender and this company. In no case will this data processor subcontract services that involve any data processing by third parties without our prior consent.

Likewise, Vulvarnés uses certain tools to provide services necessary for the development of the activity, and may store your data. These tools are the following:

Google Analytics: to perform an analysis and metric of the use that users make of the website through cookies. The information generated and collected by these cookies about use (including the IP address) will be directly transmitted to and stored by Google Inc., located at Delaware, 1600 Amphitheater Parkway, Muntain View (California), CA 94043 in the United States ("Google" ), on its servers in the United States.


Chat communication: used for live chat communication service: Tidio LLC with registered office at 180 Steuart St, CA 94119, San Francisco.

RIGHTS OF INTERESTED PERSONS:

As an interested user, you can request the exercise of the following rights before Vulvarnés by submitting a letter to the postal address in the heading or by sending an email to hola@vulvarnes.com , indicating as Subject: "DATA PROTECTION: RIGHTS OF THOSE AFFECTED "and attaching a photocopy of your ID or any legally analogous means, as indicated by law.

Rights:

Right of access: allows the interested party to know and obtain information about their personal data undergoing processing.

Right to rectification or deletion: allows you to correct errors and modify data that turns out to be inaccurate or incomplete.

Right to cancellation: allows data that is inappropriate or excessive to be deleted.

Right to object: right of the interested party to not have the processing of their personal data carried out or to cease it.

Limitation of processing: involves marking the personal data stored, in order to limit their future processing, for the exercise or defense of claims.

Data portability: provision of the data being processed to the interested party, so that they can transmit it to another person responsible, without impediments.

Right not to be subject to automated individual decisions (including profiling): right not to be subject to a decision based on automated processing that produces effects or significantly affects.

As a user, you have the right to withdraw the consent given at any time. The withdrawal of consent will not affect the legality of the processing carried out before the withdrawal of consent.

You also have the right to file a claim with the supervisory authority if you consider that your rights may have been violated in relation to the protection of your data (aepd.es).

ADDITIONAL INFORMATION:

SECURITY MEASURES

The data you provide us will be treated confidentially. Vulvarnés has adopted all the technical and organizational measures and all levels of protection necessary to guarantee security in the processing of data and prevent its alteration, loss, theft, unauthorized treatment or access, in accordance with the state of technology and nature. of the stored data. Likewise, it is also guaranteed that the treatment and registration in files, programs, systems or equipment, premises and centers comply with the requirements and conditions of integrity and security established in current regulations.

LANGUAGE

The language applicable to this privacy policy is Spanish. Therefore, in the event that there is any contradiction in any of the versions provided in other languages, the Spanish version will prevail.

SOCIAL NETWORKS

Vulvarnés may have a presence on social networks. The processing of data carried out on people who become followers on social networks (and/or carry out any link or connection action through social networks) of the official pages of Vulvarnés will be governed by this section. , as well as those conditions of use, privacy policies and access regulations that belong to the social network that applies in each case and previously accepted by the user.

Vulvarnés will process your data for the purposes of correctly managing your presence on the social network, informing about activities, products or services of Vulvarnés, as well as for any other purpose that the regulations of the Social Networks allow.

Vulvarnés will not allow the publication of content that is presumed illicit by national, community or international regulations or that carries out allegedly illicit activities or contravenes the principles of good faith.

That violate the fundamental rights of people, lack courtesy on the network, annoy or may generate negative opinions from our users or third parties and in general any content that Vulvarnés considers inappropriate.

And generally they contravene the principles of legality, honesty, responsibility, protection of human dignity, protection of minors, protection of public order, protection of private life, consumer protection and intellectual and industrial property rights.

Likewise, Vulvarnés reserves the right to remove, without prior notice, from the website or the corporate social network any content that is considered inappropriate.

Publications on social networks by unauthorized third parties, or on channels that are not authorized by Vulvarnés, will not be the responsibility of Vulvarnés, nor will the comments or opinions be shared.

If the user. sends personal information through the social network, Vulvarnés will be exempt from liability in relation to the security measures applicable to this platform and the user, if they want to know them, must consult the corresponding particular conditions of the network in question.

CHANGES AND REVOCABILITY IN THE PRIVACY POLICY

Vulvarnés reserves the right to modify this policy to adapt it to legislative or jurisprudential developments.


 


 

The consent given, both for the treatment and for the transfer of the data of the interested parties, will be revocable at any time by communicating it to Vulvarnés in the terms established in this Policy for the exercise of rights. This revocation will in no case be retroactive.

LEGISLATION

For all purposes, the relationships between Vulvarnés and the Users of its telematic services, present on this website, are subject to Spanish legislation and jurisdiction to which the parties expressly submit, being competent for the resolution of all conflicts derived or related. with its use, the Courts and Tribunals of the domicile of the lender (if he is not considered a consumer for the purposes of the TRLGDCU) or of the user (if he is considered a consumer for the purposes of the TRLGDCU).

  • Email address: hola@vulvarnes.com
  • Telephone number: +5491123929794